GENERAL CONDITION OF USE

These general conditions govern access to the Blauer HT(www.blauerht.com) web site and use of its services and contents (such as, for example: images, software, texts, brands and logotypes, color combinations, structures and drawings).
Any person who accesses and/or uses the Blauer HT portal takes the capacity of "User" and accepts these conditions from the moment he first makes access and/or use. These shall apply irrespective to the General Sales Terms that govern the purchase of the products shown in the on-line catalogue of the web site.
Failure to accept these Conditions shall prevent further access or use of the contents and services of the web site.

The portal

Access to the www.blauerht.com web site is open to everyone and free of charge.
The version of the www.blauerht.com web site is managed by New Works Webtech srl, via Oltrecolle 129, 22100 COMO (ITALIA).
The User states that he accepts the site "as it is". New Works Webtech srl is not liable for any direct or consequential damages that may in case arise from use of the web site. The Portal and its contents may be modified or replaced without any prior notice.
Any information and/or requests can be sent to: customercare@blauerht.com

Photo

All product pictures serve as a demonstration of the original product. The producer reserves the right to change them without informing the customer about it.

On-line Privacy protection

All the data transmitted by the User by accessing or using the web site shall be processed in accordance with the regulations of "On-line privacy protection" displayed on the Privacy Policy page and which are herein explicitly mentioned and accepted by the User.

User obligations

The user undertakes not to transmit, disclose, send, notify or store information and other materials:
  • protected by copyrights or which reveal commercial secrets;
  • indecent, defamatory, menacing, molesting, offensive, slanderous, sexually explicit;
  • unsolicited messages or which constitute advertising or purchase solicitation, investigations, chain letters;
  • containing viruses, Trojan horses, worms, time bombs and other elements that aim at damaging, intercepting or unduly using data, information, the physical and logical structures of Blauer HT and its connected companies or third parties.
The User also accepts not to:
  • register himself as a Customer using maliciously false or incomplete information;
  • permit third parties to use his own username or password once he has registered;
  • eliminate or modify materials or other information of other Users or of New Works Webtech srl;
  • gather or in any case obtain information on third parties, including e-mail addresses, without the explicit consent of the owner;
  • access protected site data or data he is not authorized to access and infringe the system or the site's security measures;
  • act so as to unreasonably or disproportionately overload the site's logical and physical systems even by actions such as "flooding", "spamming", "mailbombing" or "crashing\
  • use devices, software programs or other systems aiming at impairing or attempting to impair due operation of the site; attempt to decipher, decompile, disassemble or decode the software that composes or constitutes part of the site;
  • use or attempt to use engines, software programs, tools, agents or other mechanisms (such as, for example: spiders, robots, ...) that permit them to navigate or carry out searches inside the site without using the site's own search engines or agents.
Any illicit behavior or behavior that does not comply with these provisions shall be prosecuted pursuant to the law through the competent authorities

Copyrights and industrial directive rights

All copyrights related to the contents of the web site (such as, for example, text, graphics, photos, images, user interface) as well as selection, coordination and organization of these contents are the property of New Works Webtech srl or of its connected companies or third party licensees. No statement in case contained in the web site shall grant any license or industrial rights on the copyrights of New Works Webtech srl or of third parties.
Web site contents are destined exclusively to the site Users and Customers. Unauthorized commercial use of the contents present in the web site is prohibited.
The User is free to display the contents of the site, print them, copy them and save them on the hard disk of his own computer or on another physical support under his own liability and exclusively for his personal and private use in compliance with current regulations concerning copyright protection.
All rights concerning brands, product names, trade names, logotypes, packaging and designs of all the products or services offered by New Works Webtech srl or by its connected companies or third parties, whether in extended form or with the symbol of the trademark belong exclusively to their legitimate owners in accordance with international agreements and current laws in this matter. All uses that may infringe these rights are explicitly prohibited.

Hypertext connections (links)

The site may contain hypertext connections (links) to other web sites. New Works Webtech srl does not assume any liability for any contents or services offered by third parties nor does it guarantee the technical availability, reliability, legality of any material or information contained in the linked internet sites. In the same way the insertion of a link does not entail any type of association, merger or shareholding by New Works Webtech srl with the owners and the contents of the linked web sites.

Duration and modification of these conditions

New Works Webtech srl reserves the right to modify these General Conditions for Access and Use without prior notice. Any changes shall become effective immediately the first time they are published in the site and shall endure until the time new changes are made.

Applicable law

Italian law shall apply for relationships between New Works Webtech srl and the User.


PRIVACY POLICY

When registering on the Blauer HT, the customer gives his or her tacit consent to receive information of commercial or other nature from Blauer HT via various communication channels (e-mail, post, SMS, phone). The customer may at any time unsubscribe, free of charge, by simple request addressed to the contact mentioned in the respective message or to the Blauer HT Customer Care.

Cookies

Our website uses automated systems to retrieve data not directly released by the User, such as cookies. The cookie is text file sent to the user Hard-disk; it doesn't contains clear information on the User, but it lets to associate the user to personal informations released on the website.
this website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however if you do this you may not be able to use the full functionality of this website.

Informativa Privacy

We inform you of the following about Art. 13 of Legislative Decree dated June 30th, 2003, No. 196 and its provisions to "Protection of persons and other subjects with regard to processing of personal data:

Article 1

The data provided by you (hereinafter referred to as the "Data") in the specific Site sections may be subject to collection, recording, organization, storage, processing, modification, selection, extraction, comparison, use, interconnection, blockage, communication, diffusion, cancellation and destruction ("Processing") in accordance with the Law and with confidentiality obligations.

Article 2

Data shall be processed for the purposes specified in the following, even in connection with or instrumental to New Works webtech srl activities and, in particular: accounting, taxation, commercial, marketing, advertising and statistical activities, delivery of advertising and informative materials, direct product or services sales or placement activities.

Article 3

In relation with these purposes, Data Processing shall take place through data processing and/or telematic instruments or on hardcopy and, in any case, through use of instruments that are suitable for ensuring security and confidentiality.

Article 4

The owner company of data processing is New Works Webtech (Servizio Clienti Blauer HT), with registered office in via Oltrecolle 129 - 22100 Como (CO).

Article 5

Data can be communicated, for the above-listed Processing purposes, to natural or legal persons, agencies or consortiums appointed by New Works webtech srl to provide processing services that are instrumental to or supportive of those by New Works webtech srl and, in particular: companies that perform data processing services, accounting, commercial, managerial, insurance services, banking and finance services, experts, consultants, lawyers, association organizations, public administrations, universities and research centers. Data can also be communicated to companies that are even indirectly controlled and/or connected to New Works webtech srl.

Article 6

A detailed list of the subjects to whom data may be communicated is available at the offices of New Works webtech srl.

Article 7

Data may be transferred abroad. New Works webtech srl also informs you that, related to this Processing, you can exercise all the rights envisaged by article 13 of the Law including, in particular, the right to know your personal data that has been recorded, have this data updated, corrected or supplemented, oppose processing of data that is illegitimate or performed for commercial information purposes, delivery of advertising material, direct sales, interactive commercial communications. New Works webtech srl also informs you that you have the right not to give your personal data. However your refusal to authorize Processing and communication to subjects belonging to the above-mentioned categories will make it impossible for you to carry out the purchase you desire.

Article 8

New Works webtech srl also points out that it is not owner of the authorization to process sensitive data (pursuant to art. 22 of the Law) and therefore you are requested not to input, into the special boxes, any personal data that may reveal your ethnic origin, religious, philosophical or other convictions, political opinions, adhesion to political parties, unions, associations or organizations having a religious, philosophical, political or union nature nor which are able to reveal your state of health and sexual life.


F.A.Q.

How can I purchase the Blauer HT's products?

The products offered on Blauer HT be purchased on-line at www.blauerht.com following the purchasing process, which will accompany the step by step until the completion of your order, payment and forward to our sales department.

Are the prices on your website inclusive of VAT?

Yes, the prices on our website are always inclusive of VAT.

Which payment methods would you suggest/recommend as the safest to purchase on Blauer HT?

We suggest Credit Card or Pre-paid Card payment. All financial information required in the sales transaction will be encoded by our banking institution partners, which provide the online payment services.

We suggest Credit Card or Pre-paid Card payment, but you can also wire transfer any amount through your bank. All financial information required in the sales transaction will be encoded and transmitted to our banking institution partners, which provide the online payment services, without any third party's access.

Of course we do, you can always enter a shipping address (your office, your next door neighbors, your friends, etc.), which can be different from the invoicing address (your home address, for example). You will always receive an email or text message informing you on the delivery status. Moreover, you can monitor your shipment online at any time.

We would like to do business gifts, we can order your selection or your other products for our corporate gifts or giveaways for our employees and contractors? Can you possibly make shipments to our customers?

We will gladly take care of your clients' gifting for any occasion, not only At Christmas time but throughout the year, even to simply make your meetings special or to tastefully underline a business meeting or a company visit. We can deliver directly to your clients or bulk deliver to your Company. Call us and we will be happy to help you enhance your relationships.

Should the parcel be delivered to me damaged, what should I do?

Should you receive some visibly damaged, broken or wine-stained parcels from the Blauer HT appointed courier, please reject the delivery. We will take care of the recovering of the goods and the issue of a new shipment. Should the shipment include multiple boxes and not all of them be damaged, please reject the faulty box only and sign the delivery slip "with reserve". Blauer HT will take care of the damaged box and will substitute it for a new one. Any delivery expense for the return of a damaged box and shipment of a new one are entirely covered by Blauer HT.

Do you reply only by email or can I contact you over the phone?

The DesignWine Customer Service is always available through e-mail

How long does it take to receive a delivery in Italy?

A delivery in Italy typically takes two working days upon reception of payment, but it could be delayed due to particular geographic conditions or stock levels. The delivery date will be always communicated and you will always be able to track your shipment.

I own a furniture/design shop and I would like to cooperate with you as Selected Partner. What should I do?

email us at customercare@blauerht.com. We will be happy to schedule a meeting in your Showroom or at the Blauer HT headquarters and discuss the commercial opportunities, present you our innovative business model and the terms of our partnership. Blauer HT is a premium brand and the development strategy on the market follows very closely. Therefore any cooperation in line with our positioning is very welcome.

Other's questions

If you have any other questions, please, do not hesitate to email us! customercare@blauerht.com we be glad to promptly address your concerns.